We are a diverse group of experienced professionals who don’t mind digging into the details and getting our hands dirty.
David’s experience includes: Corporate strategy, lean process redesign, performance management, post-merger integration, workforce management and leading transformational change. David has worked extensively in banking, insurance, telecommunications and retail in areas including back office, contact centre, branch/store operations and shared services.
David received his Master of Business Administration (MBA) at the London Business School, where he graduated with distinction, and earned his Honours Business Administration degree from the Richard Ivey School of Business at Western University with Dean’s List honours. David is a supporter of the Fort York Food Bank, and an avid athlete. He was an All Canadian and Academic All Canadian while playing football for the National Championship winning Western Mustangs, and was later drafted by the CFL's Hamilton Tiger Cats.
David leads The Burnie Group’s Strategy and Operations practices.
Prior to joining The Burnie Group, Hugh founded his own practice, Client Lens Group. He has run customer analytics and database marketing departments at Nielsen and Telus, worked as a consultant at McKinsey & Company, and has led applications, infrastructure and Project Management departments at EDS.
Hugh's experience includes: Management consulting, marketing, building customer loyalty, automation, analytics and performance management, and technology strategy.
Hugh earned his Master of Business Administration (MBA) at the London Business School, where he focused on Private Equity and Venture Capital Finance and Strategy. He also holds a Project Management Professional (PMP) designation. Hugh is a devoted husband and proud father of two boys. He enjoys hockey, soccer, the violin, and has a variety of personal technology interests including web and mobile application development.
Hugh leads The Burnie Group’s Automation practice.
Doug is the co-founder of CueContext, a member of the Board of Directors at MaRS Innovation and a former executive at IBM.
Douglas’ experience includes: Developing strategy solutions, optimizing client operations and technology, and driving innovation and change.
Douglas earned his Masters in International Economic and Social Administration at Universite Pierre Mendes and his Bachelor degree in Political Studies from Queen’s University. Outside of work Douglas is an avid traveler who enjoys reading, camping, and playing guitar. Douglas is also an advocate for green building tech, and volunteers regularly to help the homeless and at-risk youth.
Doug leads The Burnie Group’s Innovation practice.
Alexey is the CEO and Co-Founder of InsurEye and CondoEssentials.com. He spent 5+ years as Project Leader at The Boston Consulting Group and worked as Internal Consultant for Process and Project Management for Daimler Chrysler.
Alexey's experience includes: Developing business and operations strategies, re-designing processes across different industries, identifying and driving efficiencies, creating performance management solutions for Operations space, creating and executing benchmarks (Contact Centres, Multi-Channel), developing B2B and B2C online monetization models, assessing and evaluating global megatrends.
Alexey received his Master of Business Administration (MBA) at Collège des Ingénieurs, where he focused on 'Strategy and Management of Technology,' and earned his Master of Science degree in Mechanical Engineering at the Technical University of Munich. Alexey speaks five languages and spends his time away from work travelling, playing table tennis and braving the slopes Alpine skiing.
Alexey is a frequent contributor to numerous media outlets such as National Post, Toronto Star, and The Globe and Mail as well as multiple online publications. His topics focus on Financial Services, Insurance and Personal Finance.
Alexey leads The Burnie Group’s Enablement practice.
With a network of more than 100 top-tier consultants, we guarantee a hands-on team with industry-specific knowledge. Here’s an example of one of our experts who works with us on a regular basis.
Jeff’s experience includes: Jeff has held operational roles with Toyota and Honda in their manufacturing operations in the UK, and more recently with JD Irving in Canada. Prior to this, Jeff spent 10 years as a consultant with McKinsey & Company, holding leadership roles in the Operations Practice and Advanced Operations Group. As a result, Jeff has developed deep experience and expertise in leading and supporting wide-ranging business transformations in North, Central and South America, Europe, Africa and Asia.
Jeff focuses not just on improving operations but also linking operational change to the overall business strategy, mission and vision. An important part of that alignment is understanding and overcoming broader organizational issues affecting performance, health and agility such as culture, organizational design and leadership development.
His collaborative, engaging and adaptive style enables Jeff to build trust-based relationships with clients at all levels from the CEO to the front-line workers, ultimately helping both businesses and individuals realize their goals.
The Burnie Group prides itself on hiring exceptional talent with the goal of delivering the highest value to you, our customer. Here’s one of our team members who works on our client engagements.
Isha’s experience includes: recruitment, onboarding, and people/relationship management.
Isha earned her Honours Bachelor of Arts Degree from the University of Toronto. When not at work, Isha enjoys reading, movies, and spending time with her family.