Burnie Group - Management Consulting Firm

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Burnie Group first to implement Blue Prism Service Assist in North America

In recognition of Burnie Group’s excellence in delivering Blue Prism’s Service Assist solution, we were named a Blue Prism Service Assist Certified Partner.

Burnie Group celebrates 10 years of helping companies solve their most pressing operational challenges

Thank you to our team for their dedicated work, and to our clients for continuing to make us their first call for all of their strategy and operations needs.

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Innovative strategy and the continuous pursuit of operations excellence

Rigorous analysis, world-class technology and top-tier expertise to transform your business.

Innovative strategy and the continuous pursuit of operations excellence

Rigorous analysis, world-class technology and top-tier expertise to transform your business.

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Exceed customer expectations with intelligent automation

Read about how intelligent automation is changing the insurance industry

Exceed customer expectations with intelligent automation

Read about how intelligent automation is changing the insurance industry

From vision to value-realization

We partner with clients to transform their businesses through innovative strategy, process excellence and world-class technology

Our Capabilities

Strategy

Operations

Omnichannel & Contact Centres

Automation & Digitization

Learn more about our consulting capabilities

Our Industries

7 out of 7
Major Canadian Banks

5 out of 7
Largest Canadian
P&C and Life Insurers

4 of out 5
Top Canadian
Private Equity Funds

Learn more about the industries we work with

Who Are Our Clients

Sienna Senior Living

Ontario Teachers Pension Plan

Desjardins Bank

BMO Bank Of Montreal

Leadership Team

Hiba Abdou

Hiba Abdou

Head of Technology and Intelligent Automation

David Burnie

David Burnie

Principal & Founder

Eli Federman

Eli Federman

Practice Leader, Omnichannel & Contact Centres

Graeme Hartlen

Practice Leader, Strategy & Operations

Alexey Saltykov

Alexey Saltykov

Practice Leader, Digital Transformation

Andrew Wolch

Andrew Wolch

Practice Leader, Insurance

Our Insights

Everything You Need to Know About Mergers and Acquisitions

Everything You Need to Know About Mergers and Acquisitions

November 17, 2021

PRESS RELEASE: Burnie Group First to Implement Blue Prism Service Assist in North America

November 11, 2021

Chatbot conversation on smartphone screen app interface with artificial intelligence technology providing virtual assistant customer support and information, person holding a smartphone

How Chatbots are Transforming Financial Services and Insurance

October 20, 2021

Female Motorist Involved In Car Accident Calling Insurance Company to Make a Claim

The Future of P&C Insurance in Canada: Part 3 – Claims

October 4, 2021