Frontpage

Slide

Drive successful integration with support throughout the deal cycle

We offer M&A support from due diligence to post-merger integration.

LEARN MORE

Drive successful integration with support throughout the deal cycle

We offer M&A support from due diligence to post-merger integration.

LEARN MORE

Slide

Set clear strategic goals to enable the execution of your strategy

Gain clarity, alignment, and commitment to your annual plan through our Strategic Alignment Program.

LEARN MORE

Set clear strategic goals to enable the execution of your strategy

Gain clarity, alignment, and commitment to your annual plan with our Strategic Alignment Program.

LEARN MORE

Slide

Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

LEARN MORE

Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

LEARN MORE

Slide

Leverage artificial intelligence to gain a competitive advantage

We work with you on AI strategies and solutions that address business opportunities and deliver value for your organization.

LEARN MORE

Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

LEARN MORE

From vision to value-realization

We partner with clients to drive innovation, increase productivity, and improve the customer and employee experience.

David Burnie

Principal & Founder

View Bio

Graeme Hartlen

Practice Leader, Strategy & Operations

View Bio

Afshan Kinder

Practice Leader, Omnichannel and Contact Center

View Bio

Alexey Saltykov

Practice Leader, Post-Merger Integrations

View Bio

From vision to value-realization

Our Capabilities

Strategy &
Operations

Technology & Automation

Mergers &
Acquisitions

People & Organization

Customer Experience

Contact Center

Learn more about our consulting capabilities

Our Industries

7 out of 7
Major Canadian Banks

5 out of 7
Largest Canadian
P&C and Life Insurers

4 of out 5
Top Canadian
Private Equity Funds

Learn more about the industries we work with

Who Are Our Clients

Our Leadership Team

David Burnie

Graeme Hartlen

Afshan Kinder

Alexey Saltykov

Our Insights

Deliver Fluid, Proactive and Personalized Contact Center Experiences With Artificial Intelligence

PRESS RELEASE: Afshan Kinder Joins Burnie Group as Practice Leader, Contact Center

The Blueprint for Building a High-Performing Integration Management Office

Real-Life Insights for Creating the Best M&A Playbook