Operations methodology, tools, and technology for proven, measured results
Our operations leaders can help your organization to better deliver on its customer promise while reducing operating costs, increasing employee engagement, and driving top-line revenue growth. We employ best-in-class methodologies (e.g., Lean and Six Sigma) while leveraging technology to transform the way an organization works.
Operations Diagnostic
Understand the current state of your operations and develop a roadmap for your future initiatives.
Operations Excellence
Drive productivity while enhancing employee engagement and customer experience.
Performance Management
Discover more valuable insights to improve performance, execution and decision-making by leveraging Burnie Group’s performance management capabilities.
Process Improvement
Improve operational efficiency and build lean business processes with our process improvement capabilities.
Target Operating Model
Align your operations with your strategic priorities with a target operating model.
Burnie Group's expertise also spans a broad range of operations topics, including:
- Sales effectiveness
- Contact centre operations
- Branch operations
- Back office operations
- Shared services and outsourcing
- Project management
- Change management
Testimonials
"I enjoy working with Burnie Group on our industry-wide benchmarking. Burnie Group did a nice job pulling the data together, normalizing it, and presenting it back to the participants. They have a very professional team and deliver results and insights that are useful, timely, and valuable."
“In all the past integrations here, we’ve never seen such a push for clear milestones. This has been super helpful.”
“Super smart and flexible team of professional consultants who find ways to get the job done.”
Our insights on operations
Transform your business operations with expert consulting.
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