Operations methodology, tools, and technology for proven, measured results
Our operations leaders can help your organization to better deliver on its customer promise while reducing operating costs, increasing employee engagement, and driving top-line revenue growth. We employ best-in-class methodologies (e.g., Lean and Six Sigma) while leveraging technology to transform the way an organization works.
Operations Diagnostic
Understand the current state of your operations and develop a roadmap for your future initiatives.
Operations Excellence
Drive productivity while enhancing employee engagement and customer experience.
Performance Management
Discover more valuable insights to improve performance, execution and decision-making by leveraging Burnie Group’s performance management capabilities.
Process Improvement
Improve operational efficiency and build lean business processes with our process improvement capabilities.
Target Operating Model
Align your operations with your strategic priorities with a target operating model.
Burnie Group's expertise also spans a broad range of operations topics, including:
- Sales effectiveness
- Contact centre operations
- Branch operations
- Back office operations
- Shared services and outsourcing
- Project management
- Change management
Testimonials
“[Burnie Group] engaged the right stakeholders, fully understood our business, and provided a very thorough step-by-step implementation plan for us to execute.”
“Burnie Group was very collaborative. They integrated the project lead's input and adapted very well to various stakeholder leads. The team provided thought leadership throughout the engagement. The engagement deliverables were practical and relevant, with excellent augmentation to our executive team.”
"Burnie Group is a great consulting partner. They are easy to work with, highly collaborative, and bring real-world experience to an engagement."
Our insights on operations
Transform your business operations with expert consulting.
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