Operations methodology, tools, and technology for proven, measured results
Our operations leaders can help your organization to better deliver on its customer promise while reducing operating costs, increasing employee engagement, and driving top-line revenue growth. We employ best-in-class methodologies (e.g., Lean and Six Sigma) while leveraging technology to transform the way an organization works.
Business Continuity Planning
Protect your business in times of crisis with business continuity planning and disaster recovery planning.
Operations Excellence
Drive productivity while enhancing employee engagement and customer experience.
Organizational Design
Ensure your business has the structure, capabilities, and culture in place to achieve your strategic objectives and drive performance.
Performance Management
Discover more valuable insights to improve performance, execution and decision-making by leveraging Burnie Group’s performance management capabilities.
Process Design
Improve operational efficiency and build lean business processes with process design.
Workforce Management
Increase your operational capacity and productivity through our workforce management program. Achieve sustained improvement through data-driven metrics, planning, and people management.
Burnie Group's expertise also spans a broad range of operations topics, including:
- Sales effectiveness
- Contact centre operations
- Branch operations
- Back office operations
- Shared services and outsourcing
- Project management
- Change management
Our insights on operations
Read what our experts have to say about change management, operational efficiency, and target operating models.
- 4 Hidden Problems that Can Drive Inefficiency in Your Operations
- 6 Ways to Manage Change More Effectively with Your Team
- 6 Strategies for Employee Retention
- 21 Things Companies Do Wrong When Executing Business Continuity Plans
- 13 Priorities for a Strong Business Continuity Plan
- 111 Ways to Drive Operational Efficiency in Service Industries
- Understanding Your End-to-End Operations
- 3 Steps to Improve Employee Engagement
Testimonials
“In all the past integrations here, we’ve never seen such a push for clear milestones. This has been super helpful.”
“[Burnie Group are] great facilitators to help get us to the goal of the project.”
"My favorite thing about working here is the flat organizational structure. I get daily exposure to senior leadership. I get a much deeper level of feedback from the practice leaders and I can learn from them. This in turn allows me to develop my skills much more quickly, especially compared to my previous experiences working at a larger consulting firm."
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