Operations methodology, tools, and technology for proven, measured results
Our operations leaders can help your organization to better deliver on its customer promise while reducing operating costs, increasing employee engagement, and driving top-line revenue growth. We employ best-in-class methodologies (e.g., Lean and Six Sigma) while leveraging technology to transform the way an organization works.
Understand the current state of your operations and develop a roadmap for your future initiatives.
Drive productivity while enhancing employee engagement and customer experience.
Discover more valuable insights to improve performance, execution and decision-making by leveraging Burnie Group’s performance management capabilities.
Improve operational efficiency and build lean business processes with our process improvement capabilities.
Align your operations with your strategic priorities with a target operating model.
Burnie Group's expertise also spans a broad range of operations topics, including:
- Sales effectiveness
- Contact centre operations
- Branch operations
- Back office operations
- Shared services and outsourcing
- Project management
- Change management
“I was extremely pleased with the engagement and communication from the entire team. Burnie Group did a great job documenting and explaining their findings to us on a consistent basis. The project management aspect was top notch. The entire team was very friendly and always showed they were willing to go above and beyond.”
"In a world filled with so much negativity, it is so refreshing to hear of a group like Burnie Group that is really making a difference in our organizations."
"Blue Prism recognizes the value Burnie Group brings, proven by their recent partner award. Burnie Group has excellent staff at every level of the organization and they truly operate as a seamless extension of our team."