What is intelligent document processing?

Intelligent document processing (IDP) is a workflow automation technology that scans, processes, reads, extracts, and categorizes information from structured, semi-structured, and unstructured documents. IDP builds upon an organization’s digitization journey. It uses artificial intelligence (AI) and machine learning (ML) to go beyond having a digital copy or scan of a document. IDP enables your organization to:

Extract data: IDP reads and understands the content within the digitized document, pulling out specific information like names, dates, and invoice numbers.

Classify documents: IDP can automatically categorize documents based on their type or content.

Understand context: Unlike basic optical character recognition (OCR), modern-day IDP solutions can grasp the meaning and relationships between different pieces of information within the document.

What is intelligent document processing? Graphic illustrating how IDP is done

How machine learning, generative AI & large language models support IDP

Machine learning models can:

  • Handle structured, semi-structured, and unstructured documents with exceptional accuracy
  • Identify and extract critical data points from diverse document formats, like invoices, contracts, and emails.
  • Continuously learn and adapt, improving data extraction over time.

Generative AI and large language models can:

  • Understand context and meaning within documents, mimicking human comprehension.
  • Generate summaries, categorize documents, extract data, and answer complex questions based on content.
  • Relies on prompt-based data extraction, leading to an accelerated path to delivering value.
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Benefits of intelligent document processing

  • Enhanced accuracy: Reduce human error and ensure data integrity.
  • Increased speed: Automate manual data entry tasks and save valuable time.
  • Improved efficiency: Streamline workflows and optimize information access.
  • Deeper insights: Unlock valuable data from documents for better decision-making.
  • Scalability: Handle large volumes of documents effortlessly.

Our intelligent document processing services

We work with our clients to design the best approach to automate their processes end-to-end. Our services include:

Strategy and consulting

Needs assessment

We analyze your workflows and processes to identify areas where intelligent document processing can automate tasks, improve accuracy, and reduce costs.

Feasibility analysis

We evaluate the potential benefits and challenges of implementing IDP for your specific use case.

Roadmap development

We create a customized plan to integrate IDP into your existing processes and systems.

Implementation and integration

Technology selection

We collaborate with you to select the right IDP solution based on document types, volume, complexity of use cases, organizational goals, and IT directives.

Solution implementation

In our implementation process, we train and configure the solution to recognize, classify, and extract the relevant data from your documents.


We ensure the solution integrates with your existing systems to enable true end-to-end automation.

Intelligent document processing is an important component of automation, but it would be incomplete without integration with solutions like workflows, robotic process automation (RPA), and business process management (BPM).

Why partner with Burnie Group for IDP

Our dedicated consulting team brings industry experience and a passion for technology, automation, and artificial intelligence. We leverage our expertise to develop an IDP strategy that aligns with your goals, values, and aspirations.

With Burnie Group, you gain:

  • Expert guidance for successful technology transformations.
  • Measurable results backed by focused technology strategies.
  • Access to our deep partnership network across AI and automation providers.
  • Access to strategic technology insights tailored to your industry.
  • Smooth transition supported by our change management expertise.

Our IDP partnerships

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Our technology & automation leaders

Najeeb Saour

Najeeb Saour

Head of Technology and Automation

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Discover how intelligent document processing can transform your organization.