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Burnie Group’s consulting capabilities focus on our clients’ business needs in strategy, operations, omnichannel, digitization, technology, and automation. Our top-tier consultants deliver insightful recommendations informed by in-depth industry expertise.

Strategy

  • Corporate Strategy
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  • Value Creation

Operations

  • Operations Diagnostic
  • Operations Excellence
  • Performance Management
  • Process Design
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People & Organization

  • Change Management
  • Employee Experience
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  • Workforce Management

Technology & Automation

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Contact Center

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  • Health Check
  • Journey Mapping
  • Process Optimization Programs
  • Target Operating Model

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Burnie Group is an award-winning management consulting firm that partners with clients to drive innovation, increase productivity, and improve the customer and employee experience.

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