Press & Media Archive

Media Presence

July 21, 2022

David Burnie Talks About Contact Center Transformation Using a Digital Workforce

David Burnie talked to Michael Marchuk for Blue Prism’s Transform NOW podcast about the way that automation is transforming contact ...

Press Releases

July 4, 2022

Automation and Technology Transformation Expert Najeeb Saour Joins Burnie Group

TORONTO, ONTARIO — July 4th, 2022 (GLOBE NEWSWIRE) — Burnie Group, a leading Toronto-based management consulting firm, announced the appointment of ...

Video

June 16, 2022

David Burnie Talks About Winning the Blue Prism Partner Excellence Awards 2022

After winning the Blue Prism Global Partner Excellence Award for Client Business Impact in Telecommunications, David Burnie, Principal and Founder of Burnie Group, shared some insights on our award-winning work.

Watch the video and read the transcript.

Media Presence

June 3, 2022

How Did a Communications Giant Transform its Customer Experience? Ask Bell Canada

With support from Burnie Group, Bell Canada implemented Blue Prism’s Service Assist solution as part of an ongoing contact center ...

Press Releases

May 25, 2022

Burnie Group Wins Blue Prism Global Partner Excellence Award for Client Business Impact in Telecommunications

TORONTO, ONTARIO – May 25, 2022 (GLOBE NEWSWIRE) – Burnie Group is thrilled to win the Blue Prism Global Award ...

Press Releases

November 12, 2021

Burnie Group First to Implement Blue Prism Service Assist in North America

TORONTO, ONTARIO – November 15, 2021 (GLOBE NEWSWIRE) Burnie Group recently completed the first Blue Prism Service Assist implementation in ...

Press Releases

June 1, 2021

Burnie Group Celebrates 10 Years of Successfully Serving Clients

TORONTO, ONTARIO – June 1, 2021 (GLOBE NEWSWIRE) Burnie Group, a leading Toronto-based management consulting firm, is pleased to announce ...

Press Releases

May 19, 2021

Burnie Group Announces Innovative Contact Centre Benchmark for Canadian Banks

TORONTO, ONTARIO — May 20, 2021 (GLOBE NEWSWIRE) Today, Burnie Group, a leading Toronto-based management consulting firm, announced a new ...

Press Releases

May 10, 2021

Burnie Group Wins Blue Prism Regional Business Impact Award for Telecommunications in the Americas

TORONTO, ONTARIO – May 10, 2021 (GLOBE NEWSWIRE) – Burnie Group is thrilled to win the Blue Prism Regional Client ...

Press Releases

November 2, 2020

Technology and Business Transformation Expert, Hiba Abdou, Joins The Burnie Group

TORONTO, November 2, 2020 (GLOBE NEWSWIRE) — The Burnie Group, a leading Toronto-based management consulting firm, today announced the appointment ...