Video
July 27, 2023
How Conversational and Generative AI Will Shape the Future of Contact Centers
Eli Federman and Ankit Vig discussed how conversational and generative AI will impact contact centers and service delivery in our ENGAGE webinar.
Press Releases
June 12, 2023
Burnie Group Wins Third Consecutive SS&C Blue Prism Partner Excellence Award for Client Business Impact in Telecommunications
Video
June 2, 2023
David Burnie on Multi-Platform RPA Strategy and Generational AI Perspectives
David Burnie talked to Steve LaValle, Co-CEO of WonderBotz, as part of WonderBotz CEO Chatz. They discuss their business journeys, why they decided to set up their specialized firms, and how to enable your center of excellence (CoE) with powerful strategies and resources.
Press Releases
March 8, 2023
Burnie Group Partners with Lean In Canada to Empower Women in Management Consulting
Press Releases
February 7, 2023
Burnie Group’s Strategic Alignment Program Supports Leaders in Designing Organizational Strategy
Press Releases
January 10, 2023
Burnie Group and TrustPortal Hyperautomation Partnership to Digitally Transform Services and Experiences Across North America
Media Presence
July 21, 2022
David Burnie Talks About Contact Center Transformation Using a Digital Workforce
Press Releases
July 4, 2022
Automation and Technology Transformation Expert Najeeb Saour Joins Burnie Group
Video
June 16, 2022
David Burnie Talks About Winning the Blue Prism Partner Excellence Awards 2022
After winning the Blue Prism Global Partner Excellence Award for Client Business Impact in Telecommunications, David Burnie, Principal and Founder of Burnie Group, shared some insights on our award-winning work.
Media Presence
June 3, 2022