July 27, 2023

How Conversational and Generative AI Will Shape the Future of Contact Centers

Eli Federman and Ankit Vig discussed how conversational and generative AI will impact contact centers and service delivery in our ENGAGE webinar.


June 2, 2023

David Burnie on Multi-Platform RPA Strategy and Generational AI Perspectives

David Burnie talked to Steve LaValle, Co-CEO of WonderBotz, as part of WonderBotz CEO Chatz.  They discuss their business journeys, why they decided to set up their specialized firms, and how to enable your center of excellence (CoE) with powerful strategies and resources.