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July 27, 2023
How Conversational and Generative AI Will Shape the Future of Contact Centers
Eli Federman and Ankit Vig discussed how conversational and generative AI will impact contact centers and service delivery in our ENGAGE webinar.
Video
June 2, 2023
David Burnie on Multi-Platform RPA Strategy and Generational AI Perspectives
David Burnie talked to Steve LaValle, Co-CEO of WonderBotz, as part of WonderBotz CEO Chatz. They discuss their business journeys, why they decided to set up their specialized firms, and how to enable your center of excellence (CoE) with powerful strategies and resources.
Video
June 16, 2022
David Burnie Talks About Winning the Blue Prism Partner Excellence Awards 2022
After winning the Blue Prism Global Partner Excellence Award for Client Business Impact in Telecommunications, David Burnie, Principal and Founder of Burnie Group, shared some insights on our award-winning work.
Video
January 17, 2019
Analytics By Design 2018 – Living in an Age of Disruption
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May 27, 2018
AI for a better future II Douglas Heintzman II The Robot Of The Year
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January 27, 2018