July 27, 2023

How Conversational and Generative AI Will Shape the Future of Contact Centers

Eli Federman and Ankit Vig discussed how conversational and generative AI will impact contact centers and service delivery in our ENGAGE webinar.


June 2, 2023

David Burnie on Multi-Platform RPA Strategy and Generational AI Perspectives

David Burnie talked to Steve LaValle, Co-CEO of WonderBotz, as part of WonderBotz CEO Chatz.  They discuss their business journeys, why they decided to set up their specialized firms, and how to enable your center of excellence (CoE) with powerful strategies and resources.


January 17, 2019

Analytics By Design 2018 – Living in an Age of Disruption


May 27, 2018

AI for a better future II Douglas Heintzman II The Robot Of The Year


January 27, 2018

Promise and Pitfalls: How Blockchain Will Change the World and Why it Will be Difficult