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How a Large Telco Saw a Transformative Impact After Implementing Contact Center Automation

July 20, 2022

How a Large Telco Saw a Transformative Impact After Implementing Contact Center Automation

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How a Regional Bank Improved Customer Experience with Intelligent Automation

June 21, 2022

How a Regional Bank Improved Customer Experience with Intelligent Automation

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Three team members work together on a laptop. Behind them is a colourful abstract painting.

January 3, 2022

Top 5 Reasons To Hire a Management Consulting Firm

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Case Study – Operations Excellence in the Insurance Industry

April 27, 2017

Case Study – Operations Excellence in the Insurance Industry

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Case Study: Growth Strategy at a Telehealth Organization

September 15, 2016

Case Study: Growth Strategy at a Telehealth Organization

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Burnie Group is a management consulting firm that helps clients improve their performance by applying innovative strategy, process excellence, and world-class technology.

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