Press Release Archives - The Burnie Group

PRESS RELEASE: Omnichannel & Contact Centre expert, Eli Federman, joins The Burnie Group

Posted on November 4, 2019November 4, 2019 by Courtney Heffernan

TORONTO, Nov. 04, 2019 (GLOBE NEWSWIRE) — The Burnie Group, a leading Toronto-based management consulting firm, today announced the appointment of Eli Federman who will lead the firm’s Omnichannel and Contact Centre Practice.

Eli is a strategic customer experience and sales leader with over 20 years of industry and management consulting experience. Eli has worked with global clients from a wide variety of industries to optimize operations, generate new revenue opportunities and build a differentiated customer experience.

“We are honoured and excited to have Eli lead our Omnichannel & Contact Centre practice at The Burnie Group. His accomplishments and business savvy will complement and enhance our offerings to clients,” said David Burnie, Founder and Principal of The Burnie Group. “Eli joins our team with hands-on experience handling complex assignments with some of North America’s most recognized brands. His skills and industry knowledge will further enable our team to provide practical and innovative solutions.”

Eli will assume the position of Practice Leader, Omnichannel & Contact Centre, effective November 4^th, 2019.

About The Burnie Group

The Burnie Group is a Canadian-based management consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and the continuous pursuit of operations excellence. The Burnie Group specializes in Customer Experience, Strategy, Operations, Robotic Process Automation (RPA), Artificial Intelligence (AI), Blockchain, and Workforce Management (WFM). Our programs deliver measurable, transparent, and guaranteed results.

Media Contact:
Courtney Heffernan
Marketing and Sales Coordinator
courtney.heffernan@burniegroup.com
905-466-8817

PRESS RELEASE: The Burnie Group achieves standing in The Globe and Mail’s inaugural Canada’s Top Growing Companies ranking

Posted on September 27, 2019September 27, 2019 by Courtney Heffernan

– The Global and Mail’s Report on Business unveils its inaugural list of Canada’s Top Growing Companies –

TORONTO, ONTARIO – Sept. 27, 2019 – The Burnie Group is pleased to announce its inclusion the inaugural Report on Business ranking of Canada’s Top Growing Companies. Canada’s Top Growing Companies ranks Canadian companies on three-year revenue growth. The Burnie Group placed 209th of 400 companies with three-year growth of 163%.

“It is a great honour to be included in?the inaugural Report on Business ranking of Canada’s Top Growing Companies. We’re delighted to find ourselves amongst Canada’s best and brightest,” says David Burnie, Principal and Founder of The Burnie Group. “This ranking confirms that we’re successfully building innovative strategies that set our clients apart from their competitors. We want to thank our team and clients for making this possible.”

Launched in 2019, the Canada’s Top Growing Companies ranking program aims to celebrate entrepreneurial achievement in Canada by identifying and amplifying the success of growth-minded, independent businesses in Canada. It is a voluntary program; companies had to complete an in-depth application process in order to qualify. In total, 400 companies made the ranking this year.

“We created the Canada’s Top Growing Companies program because we believe there is much Report on Business readers can learn from the successes of the country’s best entrepreneurs,” says Derek DeCloet, Editor of Report on Business and Executive Editor at The Globe and Mail. “We’re excited to be telling their stories.”

“The 400 companies on the inaugural ranking of Canada’s Top Growing Companies ranking demonstrate ambition, innovation and tremendous business acumen,” says Phillip Crawley, Publisher and CEO of The Globe and Mail. “Their contributions to the economy help to make Canada a better place and warrant commendation.”

The full list of 2019 winners, and accompanying editorial coverage, is published in the October issue of Report on Business magazine—out now—and online at tgam.ca/TopGrowing.

About The Burnie Group

The Burnie Group is a management consulting firm in Toronto that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and the continuous pursuit of operations excellence. The Burnie Group specializes in Strategy, Operations, Innovation (including the application of technologies such as Robotic Process Automation (RPA), Intelligent Automation (IA), Artificial Intelligence (AI) and Blockchain), and Acquisitions (including Due Diligence, Post Merger Integration and Value Creation Plans). Our programs deliver measurable, transparent, and guaranteed results.

About The Globe and Mail

The Globe and Mail is Canada’s foremost news media company, leading the national discussion and causing policy change through brave and independent journalism since 1844. With our award-winning coverage of business, politics and national affairs, The Globe and Mail newspaper reaches 6.6 million readers every week in our print or digital formats, and Report on Business magazine reaches 1.8 million readers in print and digital every issue. Our investment in innovative data science means that as the world continues to change, so does The Globe. The Globe and Mail is owned by Woodbridge, the investment arm of the Thomson family.

Media Contact:
Courtney Heffernan
Marketing and Sales Coordinator
courtney.heffernan@burniegroup.com
905-466-8817

PRESS RELEASE: The Burnie Group achieves third consecutive top 100 rank in 2019 Growth 500 ranking of Canada’s Fastest-Growing Companies

Posted on September 12, 2019October 18, 2019 by Courtney Heffernan

– Canadian Business unveils its 31st annual list of Canada’s Fastest-Growing Companies –

TORONTO, ONTARIO – Sept. 12, 2019 – The Burnie Group is pleased to announce that it has ranked No. 99 in the Growth 500 ranking of Canada’s Fastest-Growing Companies for 2019.This is the third year that The Burnie Group has ranked in the top 100, with five-year revenue growth of 1,030%.

“The companies on the 2019 Growth 500 are truly remarkable. Demonstrating foresight, innovation and smart management, their stories serve as a primer for how to build a successful entrepreneurial business today,” says Beth Fraser, Growth 500 program manager. “As we celebrate over 30 years of the Canada’s Fastest-Growing Companies program, it’s encouraging to see that entrepreneurship is healthier than ever in this country.”

“Our inclusion in the Growth 500 three years in a row is a great honour,” says David Burnie, Principal and Founder of The Burnie Group. “We’re delighted to once again be ranked amongst Canada’s best and brightest companies. This ranking confirms that we’re successfully supporting our clients to build innovative strategies that set them apart from their competitors. We want to thank our team and clients for making this possible once again.”

Ranking Canada’s Fastest-Growing Companies by five-year revenue growth, the Growth 500—formerly known as the PROFIT 500—profiles the country’s most successful entrepreneurial businesses. The Growth 500 is produced by Canadian Business. Winners are profiled in a special Growth 500 print issue of Canadian Business (packaged with the October issue of Maclean’s magazine) and online at Growth500.ca and CanadianBusiness.com.

About The Burnie Group

About the Growth 500

For 31 years, the Growth 500 ranking of Canada’s Fastest-Growing Companies has been Canada’s most respected and influential ranking of entrepreneurial achievement. Developed by PROFIT and now published in a special Growth 500 print issue of Canadian Business (packaged with the October issue of Maclean’s magazine) and online at Growth500.ca and CanadianBusiness.com, the Growth 500 ranks Canadian companies on five-year revenue growth. For more information on the ranking, visit Growth500.ca.

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving and most-trusted business publication in the country. It is the country’s premier media brand for executives and senior business leaders. It fuels the success of Canada’s business elite with a focus on the things that matter most: leadership, innovation, business strategy and management tactics. Learn more at CanadianBusiness.com.

Media Contact:
Courtney Heffernan
Marketing and Sales Coordinator
courtney.heffernan@burniegroup.com
905-466-8817

PRESS RELEASE: Retail Strategy and Operations expert, Graeme Hartlen, joins The Burnie Group

Posted on September 9, 2019September 19, 2019 by Bruna Simoes

TORONTO, Sept. 09, 2019 (GLOBE NEWSWIRE) — The Burnie Group, a leading Toronto-based management consulting firm, today announced the appointment of Graeme Hartlen, who will lead the firm’s Strategy and Operations Practice.

Graeme is a results-driven, highly adaptable and strategic senior executive with a strong track record of delivering growth, solving complex challenges, and driving customer satisfaction. A collaborative leader who has managed teams as large as 150 in a diverse 20-year career spanning multiple industries, roles, and companies, ranging from high-growth startups to well-established industry leaders including DoorDash Technologies, Rogers Media, Sears Canada and Hudson’s Bay Company. Prior to this, Graeme spent several years leading consulting engagements for corporate and private equity clients as a Management Consultant with Bain & Company.

Graeme has defined his career as a leader, mentor, and advisor who excels in fostering E and C suite relationships and helping organizations drive growth, increase customer satisfaction and operational excellence.

“We are honoured and excited to have Graeme join the Strategy and Operations team at The Burnie Group. His accomplishments and business savvy will complement and enhance our offerings to clients,” said David Burnie, Founder and Principal of The Burnie Group, adding, “Graeme joins our team with hands-on experience working for some of Canada’s largest retailers, handling complex assignments, and bringing with him a specialized industry knowledge that will enable our team to provide practical solutions to our clients’ issues and adding immense value in the process.”

Graeme will assume the position of Practice lead, Strategy and Operations, effective September 9^th, 2019.

About The Burnie Group

The Burnie Group is a Canadian-based management consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and the continuous pursuit of operations excellence. The Burnie Group specializes in Strategy, Operations, Robotic Process Automation (RPA), Artificial Intelligence (AI), Blockchain, and Workforce Management (WFM). Our programs deliver measurable, transparent, and guaranteed results.

Media Contact:
Bruna Sofia Simoes
Senior Marketing Manager
bruna.simoes@burniegroup.com
416-909-6379

PRESS RELEASE: The Burnie Group hosts #EDGETalks: Artificial Intelligence in Operations: Where Can AI Fit in My Organization?

Posted on October 30, 2018September 19, 2019 by Bruna Simoes

TORONTO, October 30, 2018 — The Burnie Group is pleased to announce #EDGETalks: Artificial Intelligence in Operations: Where Can AI Fit in My Organization? Featuring a keynote address by Mike Rhodin, former SVP at IBM and founder of IBM’s Watson Group. Mr. Rhodin’s 33-year career at IBM was infused with a passion for helping clients extract value from technology, improving business performance, and simplifying the way people work. Mr. Rhodin’s keynote will provide insight on the ways that artificial intelligence and automation are reshaping operations, augmenting human capacity, and changing the future of work.

“AI has been called the fourth industrial revolution. It is hard to conceptualize just how incredibly transformative its potential is,” says Doug Heintzman, Head of Innovation at The Burnie Group.

#EDGETalks: Artificial Intelligence in Operations: Where Can AI Fit in My Organization? will take place on the evening of Wednesday, November 7, 2018, at The National Club. Following the keynote address, we will have a fireside chat featuring Kathryn Hume, Frank Tsiribis, and Mike Rhodin.

Kathryn Hume – Vice-President, Product and Strategy at integrate.ai
Frank Tsiribis – Head of Insight Strategies and Risk Management, Enterprise Infrastructure, Initiatives, and Innovation (EI3) at BMO Financial Group.

Increasingly, companies are investigating the potential implications of AI on their enterprise, and if and how they should adopt it. This event will help separate hype from reality and fact from fiction. It will identify some key areas where AI is changing the way business is done.

For tickets visit: https://ai-theburniegroup.eventbrite.ca

About The Burnie Group

The Burnie Group is a Canadian-based management consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and the continuous pursuit of operations excellence. The Burnie Group specializes in Strategy, Operations, Robotic Process Automation (RPA), Artificial Intelligence (AI), Blockchain, and Workforce Management (WFM). Our programs deliver measurable, transparent, and guaranteed results.

Media Contact:
Bruna Sofia Simoes
Senior Marketing Manager
bruna.simoes@burniegroup.com
416-909-6379

PRESS RELEASE: The Burnie Group achieves second consecutive top 100 rank in 2018 Growth 500 ranking of Canada’s Fastest-Growing Companies

Posted on September 13, 2018November 6, 2019 by Bruna Simoes

–Canadian Business unveils its 30th annual list of Canada’s Fastest-Growing Companies –

TORONTO, ONTARIO– (Sept. 13, 2018) – The Burnie Group is pleased to announce that it has ranked No. 82 in the Growth 500 ranking of Canada’s Fastest-Growing Companies. This is the 2^nd year that The Burnie Group has ranked in the top 100, with five-year revenue growth of 1,030%. The Toronto-based management consulting firm ranked No. 2 in the category of Canada’s fastest-growing professional services companies for 2018.

“The companies on the 2018 Growth 500 are truly remarkable. Demonstrating foresight, innovation and smart management, their stories serve as a primer for how to build a successful entrepreneurial business today,” says Deborah Aarts, Growth 500 program manager. “As we celebrate 30 years of the Canada’s Fastest-Growing Companies program, it’s encouraging to see that entrepreneurship is healthier than ever in this country.”

“Ranking in the Growth 500 two years in a row is a great honour, and we’re delighted to find ourselves amongst Canada’s best and brightest companies,” says David Burnie, Principal and Founder of The Burnie Group. “I believe this second nod confirms that we’re on the right track with our approach to client service and innovation. We want to thank our team and clients for making this possible once again.”

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About The Burnie Group

About the Growth 500

For 30 years, the Growth 500 ranking of Canada’s Fastest-Growing Companies has been Canada’s most respected and influential ranking of entrepreneurial achievement. Developed by PROFIT and now published in a special Growth 500 print issue of Canadian Business (packaged with the October issue of Maclean’s magazine) and online at Growth500.ca and CanadianBusiness.com, the Growth 500 ranks Canadian companies on five-year revenue growth. For more information on the ranking, visit Growth500.ca.

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving and most-trusted business publication in the country. It is the country’s premier media brand for executives and senior

business leaders. It fuels the success of Canada’s business elite with a focus on the things that matter most: leadership, innovation, business strategy and management tactics. Learn more at CanadianBusiness.com.

Media Contact:

Bruna Sofia Simoes

Marketing & Sales Manager

Bruna.simoes@burniegroup.com

416-909-6379

PRESS RELEASE: The Burnie Group hosts #EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement

Posted on June 6, 2018September 19, 2019 by Bruna Simoes

TORONTO, May 28, 2018 — The Burnie Group is pleased to announce #EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement. Featuring a keynote address by Norman Bacal, who, in his best-selling novel, Breakdown: The Inside Story of the Rise and Fall of Heenan Blaikie, recounts the cautionary tale of the perils of ignoring a firm’s culture and vision, and the danger of hiring as CEOs individuals with little to no management experience.

“This event provides an opportunity for our clients and colleagues to discuss the very significant implications of employee engagement on organizational culture. As many of our clients are finding themselves in a rapidly commoditizing marketplace, organizational culture—and especially, employee engagement—remains one of the few competitive advantages you can leverage as a senior leader to grow and out manoeuvre your competitors.” says Darshan Jain, Head of Technology and Operations at The Burnie Group.

#EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement will take place on the evening of Monday June 4th 2018 in the Gallery at First Canadian Place. Norm Bacal’s keynote address will be followed by a panel discussion led by industry thought leaders, academics and practitioners, including:

Richard Anton – Senior Vice-President, Chief Operations Officer, CIBC Mellon
Cathie Brow – Senior Vice-President, Human Resources & Communications, Revera
Nathalie Clark – Vice-President, HR TD Securities & Risk Management, TD Bank Group
Rob Lokinger – Chief Operating Officer, AppCentrica

With extensive research showing that organizations face a radically shifting context in the workplace, an engaged workforce should be a top priority for senior management. Converging issues such as flatter hierarchies leaving less 1:1 time with direct managers, accelerated career development expectations, and a technology-driven 24/7 work environment are driving the need to rewrite the rules of employee engagement. With so much on the line, what does it take for an organization to really understand its culture and create an inclusive and engaging corporate environment?

For tickets visit: https://activelyengaged.eventbrite.ca

About The Burnie Group
The Burnie Group is a highly specialized operations consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and top-tier domain expertise. The Burnie Group specializes in Strategy, Operations, Robotic Process Automation (RPA), Blockchain, and Workforce Management (WFM).

Media Contact:
Bruna Sofia Simoes
Marketing Manager
bruna.simoes@burniegroup.com
416-909-6379

May 28, 2018 06:45 ET | Source: The Burnie Group

PRESS RELEASE: The Burnie Group receives Blue Prism Silver Partner Award in Robotic Process Automation

Posted on June 1, 2018October 30, 2019 by Bruna Simoes

TORONTO, ONTARIO– (June 1, 2018) – This latest achievement builds upon an already deep and long-standing relationship with Blue Prism. One of North America’s first Blue Prism partners, The Burnie Group helps clients transform their operations through the delivery of robotic process automation, augmented by thoughtful business process redesign and performance management. This approach provides substantial cost savings, streamlines and simplifies operations, and eliminates waste, errors and the risk of fraud.

“The Burnie Group is honoured to be recognized as a Blue Prism Silver Partner,” said David Burnie, Principal and Founder of The Burnie Group. “We constantly strive to be at the forefront of what’s new, and what stands to have incredible influence. We were the first consulting firm in Canada to adopt and embrace Robotic Process Automation (RPA), and we’ve been very successful in building this practice, this award is a testament to that.”

Recently, The Burnie Group supported ATB Financial in achieving Blue Prism’s 2018 ROM Excellence Award. An accolade presented to the company who has been judged to have achieved the best performance through implementing the Robotic Operating Model that leverages object reusability, appropriate controls and organizational design to maximize business benefits and scalability.

With the demand for RPA and The Burnie Group’s services continuing to increase, together The Burnie Group and Blue Prism are helping clients deploy digital workforces across North America.

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About The Burnie Group

The Burnie Group is a Canadian-based management consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and the continuous pursuit of operations excellence. The Burnie Group specializes in Strategy, Operations, Robotic Process Automation (RPA), Blockchain, and Workforce Management (WFM). Our programs deliver measurable, transparent, and guaranteed results.

Media Contact:

Bruna Sofia Simoes

Marketing & Sales Manager

Bruna.simoes@burniegroup.com

416-909-6379

PRESS RELEASE: The Burnie Group hosts #EDGETalks: Executing on the Blockchain Hype

Posted on January 9, 2018September 19, 2019 by Bruna Simoes

TORONTO, Jan. 09, 2018 (GLOBE NEWSWIRE) — The Burnie Group is pleased to announce #EDGETalks: Executing on the Blockchain Hype. Featuring a keynote address by Don Tapscott, Executive Chairman, Blockchain Research Institute, and Co-author Blockchain Revolution, this event will look at the dimensions of the Blockchain disruption and the business opportunities that it will create.

“This event is an opportunity to bring together industry leaders to share their diverse insights and use case experience on the ever-evolving blockchain industry,” said Doug Heintzman, Blockchain Practice Leader, The Burnie Group.

#EDGETalks: Executing on the Blockchain Hype will take place on the evening of Monday, January 15^th 2018 at MaRS Discovery District Auditorium. Don Tapscott’s keynote address will be followed by a panel discussion led by industry thought leaders, academics and practitioners, including:

Dr. David Jaffary – EVP Technology & Innovation, University Health Network
Dr. Marek Laskowski – Blockchain Lab co-founder, Professor of Information & Computing Technologies, York University
Dr. Atefeh Mashatan – Professor, Ted Rodger school of Information Management, Ryerson University
Chris Owen – VP, Enterprise Shared Platforms – Blockchain, TD Canada Trust

Blockchain technology has been the subject of great interest and investment. The potential of universal distributed ledgers to dramatically reduce transaction costs and reconciliation times has been well understood for some time, but only very recently have we had the ability to embed trust into business networks at a technology level. This evening looks to answer questions about where Blockchain technology is today, what its impact potential is, and how businesses are beginning to invest and implement it.

For tickets visit: https://edgetalks-blockchain.eventbrite.ca/

About The Burnie Group – burniegroup.com
The Burnie Group is a highly specialized operations consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and top-tier domain expertise. The Burnie Group specializes in Strategy, Operations, Robotic Process Automation (RPA), Blockchain, and Workforce Management (WFM).

Media Contact:
Bruna Sofia Simoes, Marketing Manager
bruna.simoes@burniegroup.com
416-909-6379

January 09, 2018 15:39 ET | Source: The Burnie Group

PRESS RELEASE: The Burnie Group Ranks No.1 amongst Professional Services Companies and in the top 100 in 2017 PROFIT 500

Posted on September 14, 2017September 19, 2019 by Bruna Simoes

–Canadian Business unveils its 29th annual list of Canada’s Fastest-Growing Companies –

TORONTO, ONTARIO–(Sept. 14, 2017) – The Burnie Group is pleased to announce that it has ranked No. 87 in the 29th annual PROFIT 500 ranking of Canada’s Fastest-Growing Companies by Canadian Business. Published in the October issue of Maclean’s magazine and at CanadianBusiness.com, the PROFIT 500 ranks Canadian businesses by their five-year revenue growth. This is the first year that The Burnie Group has been included.

The Burnie Group ranked No. 1 in the category of Canada’s fastest-growing professional services companies for 2017, and No. 87 overall on the 2017 PROFIT 500 list with five-year revenue growth of 831%.

“It is never easy to earn a spot on the PROFIT 500, but this year’s applicant pool was the most competitive yet,” says Deborah Aarts, PROFIT 500 program manager. “This year’s winners demonstrate the resilience, innovation and sheer management smarts it takes to build a thriving business today. Canada—and the world—needs more entrepreneurial success stories like these.”

“We’re thrilled to be included in this exclusive ranking alongside some of Canada’s best and brightest companies,” says David Burnie, Principal and Founder of The Burnie Group. “I really believe this recognition is a testament to the hard work and innovative ideas of our team members, as they are the driving force behind the growth and success we’ve managed to achieve.”

Ranking Canada’s Fastest-Growing Companies by five-year revenue growth, the PROFIT 500 profiles the country’s most successful growth companies. A joint venture between Canada’s premier business media brands, the PROFIT 500 is published in the October issue of MacLean’s, Canadian Business and online at PROFITguide.com.

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About The Burnie Group

The Burnie Group is a highly specialized operations consulting firm that helps clients improve their businesses through the application of innovative strategy, rigorous analysis, world-class technology, and top-tier domain expertise. The Burnie Group specializes in Strategy, Operations, Robotic Process Automation (RPA), Blockchain, and Workforce Management (WFM). Our programs deliver measurable, transparent, and guaranteed results, including:

» 10-25% reduction in operating costs

» 5-10% increase in employee engagement

» 10-20% top-line revenue growth

About the PROFIT 500

For 29 years, the PROFIT 500 has been Canada’s most respectable and influential ranking of entrepreneurial achievement. Developed by PROFIT and now published in Maclean’s magazine and at CanadianBusiness.com, the PROFIT 500 ranks Canadian companies on five-year revenue growth. For more information on the ranking visit PROFIT500.com or CanadianBusiness.com.

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving and most-trusted business publication in the country. It is the country’s premier media brand for executives and senior

Media Contact:

Bruna Sofia Simoes

Marketing & Sales Manager

Bruna.simoes@burniegroup.com

416-909-6379