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Ominichannel and Contact Center Practice Leader Eli works with organizations to improve their contact centers

July 25, 2022

5 Ways Contact Center Automation Can Improve Your Contact Center

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The Impact of Employee Engagement on Organizational Performance

April 30, 2018

The Impact of Employee Engagement on Organizational Performance

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Investing in Your Staff: The Value of Coaching, Training and Cross-Training

November 15, 2016

Investing in Your Staff: The Value of Coaching, Training and Cross-Training

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3 Steps to Improve Employee Engagement

July 27, 2016

3 Steps to Improve Employee Engagement

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Burnie Group is a management consulting firm that helps clients improve their performance by applying innovative strategy, process excellence, and world-class technology.

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