Methodology, tools and technology proven to create measurable results

Our clients typically realize:
» 10-20% reduction in operating costs
» 5-10% increase in employee engagement
» 10-20% top-line revenue growth

Technology & Operations

Home | Technology & Operations

Our Technology and Operations practice is comprised of a number of focused, industry-leading programs that can help your organization dramatically improve its performance. Our practice areas include:

Technology & Operations

Automated Process Diagnostic

Understand your end-to-end operations. Receive in-depth operational insights in just five weeks.

Technology & Operations

Benchmarking

Drive your operations to best-in-class performance. Uncover the five metrics that matter with our proprietary peer benchmarks and value-focused approach.

Technology & Operations

Operations Excellence

Transform your back office operations in less than three months. Realize a 20% increase in productivity while enhancing employee engagement and the customer experience.

Technology & Operations

Performance Management & Analytics

Discover more valuable insights. We turn your raw data into actionable intelligence in less time and for half the cost of our competitors.

Technology & Operations

Blockchain Consulting & Implementation

Use blockchain’s innovative technology to open new business opportunities, reduce transaction costs and boost trust & security.

Technology & Operations

Robotic Process Automation

Transform your business with speed and precision. Improve productivity and reduce costs by more than 80% in as little as eight weeks.

The Burnie Group expertise also spans a broad range of operations topics, including:

» Lean / Six Sigma process improvement
» Sales effectiveness
» Contact centre operations
» Branch operations
» Back office operations
» Shared services and outsourcing
» Workforce management
» Project management
» Change management

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