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Drive successful integration with support throughout the deal cycle

We offer M&A support from due diligence to post-merger integration.

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Drive successful integration with support throughout the deal cycle

We offer M&A support from due diligence to post-merger integration.

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Set clear strategic goals to enable the execution of your strategy

Gain clarity, alignment, and commitment to your annual plan through our Strategic Alignment Program.

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Set clear strategic goals to enable the execution of your strategy

Gain clarity, alignment, and commitment to your annual plan with our Strategic Alignment Program.

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Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

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Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

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Leverage artificial intelligence to gain a competitive advantage

We work with you on AI strategies and solutions that address business opportunities and deliver value for your organization.

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Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

LEARN MORE

From vision to value-realization

We partner with clients to drive innovation, increase productivity, and improve the customer and employee experience.

David Burnie

Principal & Founder

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Alexey Saltykov

Practice Leader, Post-Merger Integrations

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Graeme Hartlen

Practice Leader, Strategy & Operations

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From vision to value-realization

Our Capabilities

Strategy &
Operations

Technology & Automation

Mergers &
Acquisitions

People & Organization

Customer Experience

Contact Center

Learn more about our consulting capabilities

Our Industries

7 out of 7
Major Canadian Banks

5 out of 7
Largest Canadian
P&C and Life Insurers

4 of out 5
Top Canadian
Private Equity Funds

Learn more about the industries we work with

Who Are Our Clients

Our Leadership Team

David Burnie

Alexey Saltykov

Graeme Hartlen

Our Insights

11 Tactics to Quickly Increase the Value of Your Organization

How Operating Model Design Enabled a Bank to Improve Its Branch Operations

How a Provider of Corporate Trust Services Created a Holistic Operating Model

AI in Contact Centers: Revolutionizing Customer Service with Virtual Agents and Agent Assist