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Drive successful integration with support throughout the deal cycle

We offer M&A support from due diligence to post-merger integration.

Drive successful integration with support throughout the deal cycle

We offer M&A support from due diligence to post-merger integration.

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Set clear strategic goals to enable the execution of your strategy

Gain clarity, alignment, and commitment to your annual plan through our Strategic Alignment Program.

Set clear strategic goals to enable the execution of your strategy

Gain clarity, alignment, and commitment to your annual plan with our Strategic Alignment Program.

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Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

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Leverage artificial intelligence to gain a competitive advantage

We work with you on AI strategies and solutions that address business opportunities and deliver value for your organization.

Optimize customer experience, employee experience, and operational efficiency in your contact center

Improve your service delivery with the help of Burnie Group’s contact center experts.

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From vision to value-realization

We partner with clients to drive innovation, increase productivity, and improve the customer and employee experience.

Our Leadership Team

David Burnie

David Burnie

Principal & Founder

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Eli Federman

Eli Federman

Practice Leader, Omnichannel & Contact Centers

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Graeme Hartlen

Graeme Hartlen

Practice Leader, Strategy & Operations

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Alexey Saltykov

Alexey Saltykov

Practice Leader, Post-Merger Integrations

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Najeeb Saour

Najeeb Saour

Head of Technology and Automation

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Find out how we can help your organization reach its goals.

CONTACT US