Transforming the Contact Center Experience in Banking with Automation

Watch the video from our webinar in partnership with UiPath for insights on how banks are using automation in their contact centers to improve operational efficiency, increase customer and employee satisfaction, save costs and increase revenue.

Key topics include:

  • Insights from Burnie Group’s contact center benchmarking work
  • Why contact center automation is so powerful
  • Use cases for contact center automation in banks
  • UiPath’s contact center automation products

Read the full transcript from our conversation.

READ THE TRANSCRIPT

Want to learn more about contact center automation? We will be happy to show you the potential ahead.

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