• About Us
    • Diversity, Equity & Inclusion
    • Mission, Vision & Values
    • Social Impact
    • Media
    • Careers
    • Hiring Process
  • Team
  • Contact Us

LinkedIn

Youtube

Burnie Group
  • Industries
  • Capabilities
    • M & A
      • Commercial Due Diligence
      • Value Creation
      • Post-Merger Integration Consulting
      • Divestitures and Carve-Outs
    • Strategy & Operations
      • Strategic Planning and Alignment
      • Target Operating Model
      • Operations Excellence
      • Primary Research
      • Intelligent Automation
      • Technology Strategy
    • Customer Channels
      • Contact Center
      • Branch
      • IVR and Chatbot Consulting
    • People
      • Organizational Design
      • Change Management Consulting
      • Roles and Responsibilities
  • Clients
  • Insights

Insights from Burnie Group

Expert opinions, insights and trends from Burnie Group’s industry leaders in management consulting.

Subscribe to our Newsletter

Search Insights

Sort By Topics

  • Artificial Intelligence
  • Case Studies
  • Contact Center
  • Customer Experience
  • Digitization
  • Employee Engagement
  • Financial Services
  • Insurance
  • M&A
  • Machine Learning
  • Operations
  • People & Organization
  • Post-Merger Integration
  • Press Release
  • Private Equity
  • RPA
  • Strategy
  • Technology & Automation
  • Value Creation
  • Workforce Management
4 Essential Steps to Lean Six Sigma Success

4 Essential Steps to Lean Six Sigma Success

Read Article
What’s the Difference Between Lean and Six Sigma?

What’s the Difference Between Lean and Six Sigma?

Read Article
3 Tips for Better Benchmarking

3 Tips for Better Benchmarking

Read Article
What is Benchmarking and Why Is It Important?

What is Benchmarking and Why Is It Important?

Read Article
Run vs Change – Where is Your Focus?

Run vs Change – Where is Your Focus?

Read Article
Investing in Your Staff: The Value of Coaching, Training and Cross-Training

Investing in Your Staff: The Value of Coaching, Training and Cross-Training

Read Article
Embrace Learning as a Lifestyle: The 5 Hour Rule

Embrace Learning as a Lifestyle: The 5 Hour Rule

Read Article
3 Steps to Improve Employee Engagement

3 Steps to Improve Employee Engagement

Read Article
How Much “Excellence” is in Your Operation?

How Much “Excellence” is in Your Operation?

Read Article
INFOGRAPHIC: The Operations Management Journey

INFOGRAPHIC: The Operations Management Journey

Read Article

Burnie Group is an award-winning management consulting firm that partners with clients to drive innovation, increase productivity, and improve the customer and employee experience.

CanadianSME National Business Awards The Diversity and Inclusion Award 2023 Finalist

LinkedIn

Youtube

350 Bay St #200,
Toronto, ON M5H 2S6

416-306-8349

contact@burniegroup.com

© Copyright 2026 The Burnie Group Inc. All right reserved.

  • Privacy Policy
  • Cookie Policy
  • Accessibility Policy