• About Us
    • Diversity, Equity & Inclusion
    • Mission, Vision & Values
    • Social Impact
    • Media
    • Careers
    • Hiring Process
  • Team
  • Contact Us

LinkedIn

Youtube

Burnie Group
  • Industries
    • Financial Services
    • Insurance
    • Private Equity
    • Retail
    • Telecommunications
    • Long Term Care
  • Capabilities
    • Strategy
      • Corporate Strategy
      • Digital Strategy
      • Primary Research
      • Strategic Alignment
    • Operations
      • Operations Diagnostic
      • Operations Excellence
      • Performance Management
      • Process Improvement
      • Process Mining and Task Mining
      • Target Operating Model
    • Mergers & Acquisitions
      • Primary Research
      • Commercial Due Diligence
      • Value Creation
      • Post-Merger Integration
      • Divestitures and Carve-Outs
    • Technology & Automation
      • Artificial Intelligence
      • Center of Excellence
      • Contact Center Automation
      • Intelligent Automation
      • Intelligent Document Processing
      • IT Strategy
      • Robotic Process Automation
      • Technology Strategy
    • People & Organization
      • Change Management
      • Employee Experience
      • Organizational Design
      • Role Accountability & Decision Rights
      • Workforce Management
    • Customer Experience
      • Customer Journey Mapping
      • Omnichannel Design
      • Target Operating Model
  • Contact Center
    • Contact Center Automation
    • Contact Center Technology
    • Customer Journey Mapping
    • Health Check
    • Process Optimization Programs
    • Target Operating Model
  • Clients
  • Insights
Subscribe to our Newsletter

Search Insights

Sort By Topics

  • Artificial Intelligence
  • Case Studies
  • Contact Center
  • Customer Experience
  • Digitization
  • Employee Engagement
  • Financial Services
  • Insurance
  • M&A
  • Machine Learning
  • Operations
  • People & Organization
  • Post-Merger Integration
  • Press Release
  • Private Equity
  • RPA
  • Strategy
  • Technology & Automation
  • Value Creation
  • Workforce Management
Growth 500 2018 banner - Canada's Fastest Growing Companies

The Burnie Group achieves second consecutive top 100 rank in 2018 Growth 500 ranking

Canadian Business unveils its 30th annual list of Canada’s Fastest-Growing Companies TORONTO, ONTARIO– (Sept. 13, 2018) – The Burnie Group is pleased to announce that it has ranked No. 82 in the Growth 500 ranking of Canada’s Fastest-Growing Companies. This is the 2nd year that The Burnie Group has ranked in the ...
Read Article
managing people in a time of automation - graphic with people moving and balancing through a system of gears

Managing People in a Time of Automation

Read Article
#EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement

#EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement

Read Article
Unusual uses of artificial intelligence

The Most Unusual Uses of Artificial Intelligence

Read Article
PRESS RELEASE: The Burnie Group hosts #EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement

PRESS RELEASE: The Burnie Group hosts #EDGETalks: Actively Engaged – Leadership and Innovation in Building Employee Engagement

Read Article
PRESS RELEASE: Burnie Group receives Blue Prism Silver Partner Award in Robotic Process Automation

PRESS RELEASE: Burnie Group receives Blue Prism Silver Partner Award in Robotic Process Automation

Read Article
Infographic: Comparing 5 RPA providers

The Automation Race: Comparing 5 RPA providers

Read Article
Digital Disruption and Private Equity: Understanding Effects and Opportunities

Digital Disruption and Private Equity: Understanding Effects and Opportunities

Read Article
INFOGRAPHIC: 22 Benefits of RPA

INFOGRAPHIC: 22 Benefits of RPA

Read Article
EDGEtalks: Executing on the Blockchain Hype

EDGEtalks: Executing on the Blockchain Hype

Read Article

Burnie Group is an award-winning management consulting firm that partners with clients to drive innovation, increase productivity, and improve the customer and employee experience.

CanadianSME National Business Awards The Diversity and Inclusion Award 2023 Finalist

LinkedIn

Youtube

350 Bay St #200,
Toronto, ON M5H 2S6

416-306-8349

contact@burniegroup.com

© Copyright 2025 The Burnie Group Inc. All right reserved.

  • Privacy Policy
  • Accessibility Policy