Insights from Burnie Group

Expert opinions, insights and trends from Burnie Group’s industry leaders in management consulting.

How Operating Model Design Enabled a Bank to Improve Its Branch Operations

How Operating Model Design Enabled a Bank to Improve Its Branch Operations

Five team members collaborate around a table in a meeting room with a wall of windows

How a Provider of Corporate Trust Services Created a Holistic Operating Model

P&C insurance team managers claims operations

How a Leading Canadian Insurer Developed Best-in-Class P&C Claims Operations

A marketing team works on an email campaign - a new operating model enabled the

How a Canadian Life Insurer’s New Operating Model Dramatically Improved Performance

Customer survey as part of primary research

7 Reasons Primary Research is Valuable for the Strategy Process

Matrix organization team collaboration square

Solving Challenges in Matrix Organization Structures

Accountability alignment project approach

5 Step Approach to Resolving Decision Conflicts and Achieving Organizational Alignment

Business leaders collaborate to define accountabilities - a team of five gathers around a boardroom table

How a Financial Services Organization Defined Accountabilities and Decision Rights

Three coworkers use a Kanban board to improve performance

How a Canadian Life Insurer’s New Operating Model Dramatically Improved Performance

Getting a Head Start on Commercial Due Diligence

Getting a Head Start on Commercial Due Diligence