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Eli Federman headshot 2021

PRESS RELEASE: Omnichannel & Contact Center Expert, Eli Federman, Joins Burnie Group

TORONTO, Nov. 04, 2019 (GLOBE NEWSWIRE) — Burnie Group, a leading Toronto-based management consulting firm, today announced the appointment of Eli Federman who will lead the firm’s Omnichannel and Contact Center practice. Eli is a strategic customer experience and sales leader with over 20 years of industry and management consulting experience. Eli ...
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4 Keys to Successful Benchmarking: identifying, analyzing, implementing, and evaluating

4 Keys to Successful Benchmarking

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3 Tips for Better Benchmarking

3 Tips for Better Benchmarking

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