Insights from Burnie Group

Expert opinions, insights and trends from Burnie Group’s industry leaders in management consulting.

A man standing over another man sitting at a desk pointing at a computer screen.

Commercial Due Diligence for the Acquisition of a Commercial Real Estate Banking Portfolio

Business Team Sitting At A Table With Laptop And Documents

Leading a Seamless Post-Merger Integration in Financial Services

Two senior, female women, laughing and playing a game.

How a Long-Term Care Home Built a Roadmap to Sustainable Growth

Contact center environment with a mentor and training on a desktop computer

Improving Contact Center Outcomes Through Benchmarking and Operational Insight

How Operating Model Design Enabled a Bank to Improve Its Branch Operations

How Operating Model Design Enabled a Bank to Improve Its Branch Operations

Five team members collaborate around a table in a meeting room with a wall of windows

How a Provider of Corporate Trust Services Created a Holistic Operating Model

How a Reinsurance Company Doubled Its Transaction Capacity with Process Automation

How a Reinsurance Company Doubled Its Transaction Capacity with Process Automation

P&C insurance team managers claims operations

How a Leading Canadian Insurer Developed Best-in-Class P&C Claims Operations

A marketing team works on an email campaign - a new operating model enabled the

How a Canadian Life Insurer’s New Operating Model Dramatically Improved Performance

Business leaders collaborate to define accountabilities - a team of five gathers around a boardroom table

How a Financial Services Organization Defined Accountabilities and Decision Rights