• About Us
    • Diversity, Equity & Inclusion
    • Mission, Vision & Values
    • Social Impact
    • Media
    • Careers
    • Hiring Process
  • Team
  • Contact Us

LinkedIn

Youtube

Burnie Group
  • Industries
    • Financial Services
    • Insurance
    • Private Equity
    • Long Term Care
    • Senior Living
  • Capabilities
    • M & A
      • Commercial Due Diligence
      • Value Creation
      • Post-Merger Integration
      • Divestitures and Carve-Outs
    • Strategy
      • Corporate Strategy
      • Strategic Planning and Alignment
      • Technology Strategy
      • Primary Research
    • Operations
      • Target Operating Model
      • Customer Journey Mapping
      • Operations Excellence
      • Workforce Management
    • Omnichannel
      • Contact Center
      • Branch
      • Interactive Voice Response
      • Chatbot Consulting
    • People
      • Organizational Design
      • Workforce Management
      • Performance Management
      • Change Management
      • Roles and Responsibilities
    • Technology
      • IT Strategy
      • AI
      • Intelligent Automation
      • Intelligent Document Processing
  • Clients
  • Insights
Subscribe to our Newsletter

Search Insights

Sort By Topics

  • Artificial Intelligence
  • Case Studies
  • Contact Center
  • Customer Experience
  • Digitization
  • Employee Engagement
  • Financial Services
  • Insurance
  • M&A
  • Machine Learning
  • Operations
  • People & Organization
  • Post-Merger Integration
  • Press Release
  • Private Equity
  • RPA
  • Senior Living
  • Strategy
  • Technology & Automation
  • Value Creation
  • Workforce Management
Intelligent automation trends featured image

5 Trends Redefining Intelligent Automation in 2023

Read Article
Blue background with text: Blue Prism Partner Excellence Awards 2021 The Burnie Group Regional Client Business Impact Telecommunications Americas: Regional Winner

PRESS RELEASE: Burnie Group Wins Blue Prism Regional Business Impact Award for Telecommunications in the Americas

Read Article
INFOGRAPHIC: Intelligent Automation Primer

INFOGRAPHIC: Intelligent Automation Primer

Read Article
intelligent automation - human hand points to a series of light up networks

Intelligent Automation: 5 Key Benefits for Your Business

Read Article
managing people in a time of automation - graphic with people moving and balancing through a system of gears

Managing People in a Time of Automation

Read Article
22 Benefits of Robotic Process Automation (RPA)

22 Benefits of Robotic Process Automation (RPA)

Read Article
7 mistakes to avoid when implementing Robotic Process Automation

7 mistakes to avoid when implementing Robotic Process Automation

Read Article
What Can RPA Do for Your Business?

What Can RPA Do for Your Business?

Read Article
What is Robotic Process Automation

What is Robotic Process Automation (RPA)?

Read Article
RPA myths and misconceptions graphic with blue gears and pullies

3 RPA Myths Debunked

Read Article

Burnie Group is an award-winning management consulting firm that partners with clients to drive innovation, increase productivity, and improve the customer and employee experience.

CanadianSME National Business Awards The Diversity and Inclusion Award 2023 Finalist

LinkedIn

Youtube

350 Bay St #200,
Toronto, ON M5H 2S6

416-306-8349

contact@burniegroup.com

© Copyright 2026 The Burnie Group Inc. All right reserved.

  • Privacy Policy
  • Accessibility Policy