• About Us
    • Diversity, Equity & Inclusion
    • Mission, Vision & Values
    • Social Impact
    • Media
    • Careers
    • Hiring Process
  • Team
  • Contact Us

LinkedIn

Youtube

Burnie Group
  • Industries
    • Financial Services
    • Insurance
    • Private Equity
    • Long Term Care
    • Senior Living
  • Capabilities
    • M & A
      • Commercial Due Diligence
      • Value Creation
      • Post-Merger Integration
      • Divestitures and Carve-Outs
    • Strategy
      • Corporate Strategy
      • Strategic Planning and Alignment
      • Technology Strategy
      • Primary Research
    • Operations
      • Target Operating Model
      • Customer Journey Mapping
      • Operations Excellence
      • Workforce Management
    • Omnichannel
      • Contact Center
      • Branch
      • Interactive Voice Response
      • Chatbot Consulting
    • People
      • Organizational Design
      • Workforce Management
      • Performance Management
      • Change Management
      • Roles and Responsibilities
    • Technology
      • IT Strategy
      • AI
      • Intelligent Automation
      • Intelligent Document Processing
  • Clients
  • Insights
Subscribe to our Newsletter

Search Insights

Sort By Topics

  • Artificial Intelligence
  • Case Studies
  • Contact Center
  • Customer Experience
  • Digitization
  • Employee Engagement
  • Financial Services
  • Insurance
  • M&A
  • Machine Learning
  • Operations
  • People & Organization
  • Post-Merger Integration
  • Press Release
  • Private Equity
  • RPA
  • Senior Living
  • Strategy
  • Technology & Automation
  • Value Creation
  • Workforce Management
Accountability alignment project approach

5 Step Approach to Resolving Decision Conflicts and Achieving Organizational Alignment

Read Article
Business leaders collaborate to define accountabilities - a team of five gathers around a boardroom table

How a Financial Services Organization Defined Accountabilities and Decision Rights

Read Article
4 Hidden Problems that Can Drive Inefficiency in Your Operations

4 Hidden Problems that Can Drive Inefficiency in Your Operations

Read Article

Burnie Group is an award-winning management consulting firm that partners with clients to drive innovation, increase productivity, and improve the customer and employee experience.

CanadianSME National Business Awards The Diversity and Inclusion Award 2023 Finalist

LinkedIn

Youtube

350 Bay St #200,
Toronto, ON M5H 2S6

416-306-8349

contact@burniegroup.com

© Copyright 2026 The Burnie Group Inc. All right reserved.

  • Privacy Policy
  • Accessibility Policy