Graeme Hartlen

Practice Leader, Strategy & Operations

Graeme Hartlen

Graeme is a results-driven, highly adaptable and strategic senior executive with a strong track record of over 20 years of delivering growth, solving complex challenges, and driving customer satisfaction. He has defined his diverse career as a collaborative leader across multiple industries, roles, and companies. His background includes a unique mix of omnichannel retail, media, management consulting, and B2B sales. He served as General Manager at DoorDash Technologies and as an executive at Rogers Media, Sears Canada and HBC. In addition, Graeme was a case team leader at Bain & Company, leading consulting teams on engagements in industries that include private equity, retail, telecommunications and healthcare.

At Burnie Group, Graeme has led engagements across growth strategy, e-commerce and digital channel strategy, process improvement, target operating models, commercial due diligence, post-merger integrations (PMI), and organizational effectiveness. He has worked in industries such as private equity, insurance, group retirement services, retail, pharmacy, hospitality, enterprise software, and technology-enabled services.

Graeme earned his Master of Business Administration (MBA) at Rotman School of Management at the University of Toronto, where he graduated on the Dean’s List as a Bregman Scholar. He earned his Bachelor of Engineering in Mechanical Engineering with a minor in Management from McGill University. He is a licensed Professional Engineer (P. Eng) in Ontario.

Outside of work, Graeme loves spending time with family. He enjoys skiing in the winter and cottaging in the summer. He is also very passionate about music and is the bass player in Toronto cover band Big Racket.